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Privacy Policy

 

Last Updated: 30/09/2023

Royalegance (“us,” “we,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.royalegance.com.au (the “Site”). By accessing or using our Site, you agree to the terms of this Privacy Policy.

  1. Information We Collect

We may collect both personal and non-personal information when you visit our Site. Personal information may include, but is not limited to, your name, email address, phone number, postal address, and any other information you voluntarily provide to us through our contact forms or other communication methods. Non-personal information may include data such as your IP address, browser type, and browsing patterns.

  1. How We Use Your Information

We may use the information we collect for various purposes, including but not limited to:

  • Responding to your inquiries and providing customer support.
  • Processing and confirming your bookings or orders.
  • Sending you updates, newsletters, and marketing communications related to our services, which you can opt out of at any time.
  • Improving our Site and services.
  • Complying with legal and regulatory requirements.
  1. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files that are stored on your device and may include anonymous identifiers. You can choose to disable cookies through your browser settings, but this may affect the functionality of our Site.

  1. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to service your requests (e.g., sharing your address with a delivery service for rented items).

  1. Security

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage can be guaranteed to be completely secure. You acknowledge and accept this risk.

  1. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

  1. Children’s Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete it.

  1. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the “Last Updated” date. Your continued use of our Site after any changes constitute your acceptance of the revised Privacy Policy.

  1. Contact Information

If you have any questions or concerns about our Privacy Policy or the information we hold about you, please contact us at info@royalegance.com.au.